City Cruise Terminal

Southampton is Europe’s leading cruise port. It has 4 state-of-the-art cruise terminals and is used by 1.7 million cruise passengers annually. The City terminal is designed to accommodate larger ships and as such, is one of the busiest at the port. Major investment and upgrades were made to the terminal in 2014/15. The terminal is accessed via Dock Gate 10 and the ship-to-shore walkway makes boarding simple.

On arrival you drop off your luggage at a dedicated area outside the departure hall. Porters are available to assist you. Port staff will direct you to the City terminal departure lounge where there is plenty of comfortable seating and space to relax until you board your ship. Refreshments can be purchased from Ceanos Café and licensed bar. Complimentary magazines, plenty of seating and toilets (including disabled facilities) are provided. Please be advised that there is no ATM or WiFi at the terminal. After checking in you will go through security before boarding the ship.

The arrival hall at City Terminal has comfortable seating, toilets (including disabled facilities), vending machines for snacks and hot or cold drinks and complimentary magazines.

Contact Details:

Address: Southampton City Cruise Terminal, Berth 101, Solent Road, Western Docks, Southampton, SO15 1HJ.
Telephone Number: 023 8071 0175


For ease of access we suggest you enter the port through Dock Gate 8, 10 or 20. Please be advised that Dock Gate 8 is closed when the Southampton Boat Show is in operation in August and September every year – please use either Dock Gate 10 or 20 during this period.

Book or call us now for your cruise parking

Call us on 023 8066 0836 or click the 'Book now' button