I couldn't be more pleased with the service we received. It is such a gamble when you haven't used a company before and you book hoping things live up to expectations ... and it's so nice when it does. I booked well in advance for a week on the Ioana cruise, and at the last minute other family members who also booked on the same cruise had to make a change of plan and also had to use long stay parking. It's one thing living with a decision that goes wrong, but the pressure of introducing another family does bear weight. Thankfully everything went to plan. From pulling up in the parking area and being met by a really friendly and competant member of staff that puts you at ease, clearly explaining the easy protocol of collection and a pleasant transfer of both families to the port was great. The return was just as straightforward with the shuttle bus pulling up at the collection zone just as we got there and a seemless transfer back to the parking area and our cars was no mess, no fuss and delivered what was promised. Will definately be using again in the future.
Mark Ronaldson, September 2023
The easiest transfer to and from a holiday we have ever had the whole process is seemless. Online booking is simple and reasonably priced. Will definitely use next time.
Andrew Brew , August 2023
We used Penguin when we we're going on our Cruise at the start of the summer holidays. You wouldn't have known that it was ramping up to busy season the process was smooth, easy and a great way to start the holiday. Both transfers at the start and end of the cruise we're easy to sort out and you get to avoid all the main traffic inside the port. Couldn't recommend it more.
Daniel Ridsdale, August 2023
We recently used Penguin Parking for the first time when sailing on the P&O Iona. We've always been a little bit concerned about using such services, as you do hear some horror stories about vehicles not being looked after or getting a very poor service. But, we had absolutely nothing to be concerned about. Right from the start our experience was great. We were met by very friendly staff who quickly processed us, took care of our car and transferred us and our luggage to one of their mini-buses. The parking compound was very professional, and we felt very happy with leaving our car. We were off on our way to the P&O terminal within in a matter of minutes. The roads around and into the port were very busy, so it was great that the driver knew exactly where to go. It made this part of the holiday stress free and therefore so much more relaxing. The driver dropped us off opposite where we needed to be to transfer our cases. Upon our return, and once we made our collection call, another driver was there almost immediately, and we were out of the port before we knew it. The driver again used his local knowledge to navigate the very busy roads around the port and we were back at our car, which was ready and waiting, and then on our way much quicker than we had anticipated. All the staff we met were friendly, very helpful and attentive. Both our drivers were very knowledgeable, with a great sense of humour. We will definitely be using Penguin Parking again when we next sail from Southampton.
Chris, August 2023
We used penguin for our cruise which we disembarked today and cannot recommend enough. From answering our queries before booking, after booking and right through to picking up our car today everything was faultless. Staff are all so friendly and cant do enough for you. Thank you so much
Paula Senior , July 2023
Booked parking on line from 1st July to 7th July. Booking could not have been easier. We arrived and checked in with Yvonne, lovely lady, around 11.15. Transferred to the ship straight away by pleasant driver who was giving us tips about the ship on the way. Checked in and was on the ship by 12.00 our check in time. Well pleased.
We texted Penguin to give a rough time of disembarkation when we got a signal on the ship. We carried our cases off the ship ourselves and arrived at pick up point at the same time of Penguin driver, he phoned through to say we were at pick up point,then straight back to our car, we were on our way home before 8am. Would we use Penguin again? Of course we would.
Thank you to all the team.
Alister Loughlin, July 2023
Fantastic service and secure parking, no waiting around, transfers to and from Southampton very quick, I would definitely use again and highly recommend
Sarah Hall, July 2023
Great place to park, easy to find and very friendly staff and would highly recommend.
Anwen Owens, July 2023
Great service from Penguin Parking and will use again. Easy online booking. Easy to find and pleasant lady greeted us as a colleague helped pack our luggage onto the minibus and we were at the cruise terminal departures in 15 mins. On return after a quick call our pickup arrived within mins and helped us load our bags onto minibus and we were back dropped off just by our car very quickly. All staff very pleasant and efficient.
Tony, June 2023
We used your service this week before and after our cruise with P&O. The website was easy to use, with information and instructions. These proved to be very good and we found our way to the facility with no problems. The staff were very organised, helpful, friendly and efficient. With no delay were were taken to the cruise terminal, in a comfortable mini bus, which took 5 minutes.
On our return we were picked up immediately and taken to our car. We have rarely received such a service and will definitely be using Penguin Parking on our future cruises.
Valerie Jump, June 2023
Don't normally leave reviews but this was the first time we had used Penguin Parking and we were pleasantly surprised. From the moment we arrived we were greeted by a lovely lady and this put me at ease. All the staff are extremely friendly and very helpful and attentive. When we arrived the lady took our details and within a couple of minutes we were on a mini bus to the port after the gentleman put the luggage in and took the luggage out of the mini bus the other end.
Once again well done Penguin Parking will definitely use your services again.
Mrs Owen, June 2023
Fantastic, can't rate this company highly enough. Staff friendly and courteous, helped with out baggage and arrived at the cruse terminal just minutes after we called for our pick-up. Would use again without hesitation
Mr & Mrs B, June 2023
Fantastic service from Penguin Parking
Used them 3 times now but on our most recent cruise they went above and beyond
Having broken down on our journey down and being 5 hours late they waited after their closing time, picked us up from the garage our vehicle was recovered to and got us to the ship just on time. The staff were exceptional. Highly recommend and will definitely use again
Kaye Browning , June 2023
We used Penguin Parking on our latest cruise from Southampton and I will not hesitate to use them again. The booking system was very easy to use, and full directions were given. On arrival at the depot, we were met very efficiently and shown where to park. Our cases were offloaded by Penguin staff and moved onto the waiting shuttle bus, for the short hop to the drop-off point at the Ocean terminal.
Upon return to Southampton, the shuttle bus was waiting for us (we had made a quick call to the depot). Our car was ready for us and again we were assisted in moving our luggage to the car.
This company is highly recommended!
Geoff Woodfield, May 2023
I used Penguin Parking after making a last minute booking for a P&O cruise. The service was excellent. The directions were spot on. The lovely lady who met me and took my car keys was so kind and reassuring as I was a little stressed after my drive and unsure what to expect regarding the cruise.
I followed the instructions on my return and I was on the road within minutes of leaving the ship. Great service, highly recommended.
Catherine Woodcock, April 2023
Penguin parking were amazing. Everything was so easy, from dropping car off to collection. We had A LOT of luggage, the staff were so helpful, loaded everything on mini bus for us. Wouldn’t let my husband help.
The collection after cruise was so quick, we called office to let them know we were off cruise and within 5 minutes a van was there to collect us. Will definitely be using penguin parking again.
Leanne Kuras , April 2023
I used Penquin Parking for the very first time in February and I must say I am always apprehensive handing my keys and car over. I was really pleasantly surprised when I arrived. They were so friendly, professional and organised and my pickup on my return was so quick and smooth. I would definately use them again Thank you.
Penny Harwood, February 2023
Recently used Penguin Parking when going on a cruise from Southampton. We arrived late to park due to heavy traffic but the staff were there for us and the parking and delivery to terminal went perfectly. We were picked up just as smoothly and Andy even coped with getting our car started as the battery had gone flat. All in all a great team of helpful staff and super customer service.
Brian Bunyan, December 2022
Wonderful service easy to find and very friendly staff. The battery in my remote ran out they were a great help in trying to get a replacement, really appreciate your efforts. Definitely recommend them, and we will be booking again.
Peter Gabell , December 2022
We used Penguin Parking during the October half term 2022 as a last minute booking.
The carpark location is only a few minutes’ drive from the cruise terminal.
The car drop off was simple, friendly and professional, our cases were loaded into a minibus and we were dopped at the normal terminal drop off location
On our return we called the Penguin office and the pickup minibus arrived within a few minutes.
Excellent service and happy to recommend.
Ian, November 2022
A very good experience. I thought I would be walking to the shop!!! Silly me. No, they run you round with your luggage in their mini bus, and pick you up on your return. Very courteous and helpful.
Paul Pibworth, October 2022
Used Penguin for 5 days whilst on a MSC Ventura mini cruise. Excellent service easy to use, friendly and professional staff everything so straightforward quick pick up when disembarked,
Highly recommended would use again, very good value, many thanks to all involved,
Julie Whitmore , October 2022
Yet again great service from the Penguin Parking team and so much quicker now they are based adjacent to the port entrance looking forward to the next cruise!
Mike Fry, September 2022
Recently traveled with Princess Cruises and used for the first time Penguin Parking. transfers to the terminal was made effortlessly by friendly and efficient drivers.
Would defiantly recommend and will use again.
Richard Mitchell , August 2022
We have used Penquin twice in the last year. A super slick service with friendly efficient staff. Within a few minutes of the port so short transfer time by friendly drivers in good quality minibuses. Very very very highly recommend. Thank you and well done.
Steve may, July 2022
First time we have used Penguin Parking and will definitely do so again. Very professional service, effortless transfers to the cruise terminal with helpful drivers. Upon return collection from the terminal could not be simpler and transfer back to the car park was very quick. Professional company offering a first class service.
John Morris, May 2022
Brilliant service from start to finish. Everything ran like clockwork and everyone was friendly and helpful. Highly recommended.
Paul R, May 2022
We recently returned from a cruise on P&O,s Iona and left our car with Penguin. The ship was delayed getting to Southampton by five hours because of a medical emergency so instead of leaving our car with Penguin mid afternoon we didn’t arrive until 7.15pm. I rang Penguin about the delay and was immediately told it was not a problem and that there would be staff there to accept our car. The transfer was quick and easy both ways, the staff were very efficient and friendly. A five star experience and we will definitely use Penguin again.
Michael Mordue, March 2022
Second time I have used Penguin Parking in 6 months. Pleasurable experience both times with speedy transfers. Helpful drivers, I have MS and appreciate the help given by the staff. Will use again at next need.
Jeff Reader , March 2022
Used Penguin Parking for the first time on 13/11/2021 for 14 nights . Very impressed at how quick we left car and were taken to port which is just down the road . We were delayed 24 hours but I kept in contact with Penguin and we self disembarked ship from phoning at the terminal they were there in minutes and we were on our way home quickly - £10 extra charge for a day I thought was very reasonable , it was nobody except the weathers fault for our late arrival and at the end of the day they are a business so I was very happy to pay this . Well done Penguin will definitely use you again .
Victoria BRITT , November 2021
We recently used Penguin parking in Southampton
We have used them on several occasions in the past and as always our experience from the booking stage online to our return was completely seamless.
Excellent customer service and wouldn't now use anyone else when we go off on a cruise.
Friendly drivers ,Very reasonable rates and love that they are now only 5 - 10 mins away from the cruise terminal dependant on traffic.
brian richards, October 2021
Just called Penquin to cancel our parking for our cruise in 12 days time and have been told that we will lose our full parking fee. During the initial covid outbreak Penquin gave me half my parking fee back by way of a credit note when the cruise line cancelled our cruise. We had a number of holidays and reservations booked during the initial outbreak and Penquin were the only company whom did not either offer a full refund or a credit note to the full value of our booking. I know it is in the terms conditions that once 14 days have elapsed if you cancel you forfeit your fee, but other parking operators offer a 48 hour from departure cut off time with a small admin fee or offer cancellation insurance etc. To Penquin me cancelling my parking is a 'Brucie bonus' because with nearly 2 weeks to go before embarkation,and with Southampton Cruise Parking being at a premium at the moment, they will have no problem reselling my space. Please be aware of this when you are shopping around under the current climate.
Derek Jones, October 2021
We booked with Penquin for the first time in September, it was a late booking on Britania going to Liverpool, we were due to board at 12.00 and as we did not know how long it would take to check in and be taken to the ship we arrived early, we need not of worried, we got to the parking area were met by some wonderful people, very friendly and helpful, handed over the keys and were whisked to the ship, from the time we got to the carpark and arrived at the ship could not have been more than 20 minutes. Would always use again in the future. VERY WELL DONE PENQUIN.
R J WALLEY, September 2021
We are well used to using parking for holidays from UK airports, so to have to source parking for a cruise was new to us. WE found Penguin Parking via Google and was not sure what to expect. The booking process was simple and effective.
The direction to the car park were straightforward and 'Waze' took us straight to the front gates. Staff were very efficient and polite and we were at the cruise terminal within 20 minutes of parking our car.
The return process was just as efficient. I really could not fault any part of the process or overall experience.
I would happily use them again and would have no reservations in recommending to friends and family.
Great job, thanks.
Robert Alder, September 2021
Reliable service, friendly staff, reasonable price....our go-to company every time.
Jan Holland, September 2021
We used Penguin parking for the first time this weekend and cannot fault the service we recieved. Easy to book, hassle free parking and drop off to our ship. From getting off the ship, picking up our luggage and being picked up we were in the car within 26 minutes. Staff are great and we shall definitely be booking again for our next cruise. Would recommend to anyone.
Emma Stroud, August 2021
Outstanding service. The best travel parking we have ever experienced. No waiting at all either for embarkation or coming off. So well organised with excellent communication. Cannot recommend highly enough. Will definitely use again.
Alison Debenham, August 2021
once again we have used penquin parking, as always everything went smoothly, we arrived at the parking early, first there, not a problem, they took us early to the port, which is only 2 minutes away, when we returned, just rang them up, they were there to pick us up in no time, we found our car ready and waiting for us to return home. the staff at penquin so so friendly, helpful, and take the hassle out of getting to the ship. thank you again penquin, we will see you again in september.
jacqueline , July 2021
I can't thank Penguin Parking enough for the wonderful service they provided when Ventura ran into problems December 2019 and we had to come back two days early and late at night. They went far beyond and restored our faith in human nature. We will never use anybody else when cruising
Pat Noel, January 2020
We used Penguin Parking over the Xmas period whilst on a cruise from Southampton. Excellent service, very little waiting, friendly drivers who delivered us promptly to our destinations and our car was parked waiting for us when we returned. Would use again.
Derek Towler, January 2020
Have used Penguin for a few years now and always highly recommend them. No fuss booking, polite, helpful and efficient staff. A super smooth operation always.
Heather Herd, December 2019
Arrived back at Southhampton last night about 9.30 from our eventful cruise aboard Ventura to find Penguin Parking going the extra mile to make sure all their customers are collected to pickup their cars wonderful service as always
David Ridgway, December 2019
We both want to thank everyone at Penguin Parking for the excellent transfer service which you provided recently.Every time we have booked with you, the transfers have been timely, efficient and hassle-free. Your drivers are helpful and cheerful in what must be a rather repetitive routine.At the end of an especially nice cruise which ended yesterday 08 December, the transit facility was seamless and went very quickly once we had picked up our luggage from "The Shed".We were on our way back to Devon by 09.15 and arrived home at 12.00.This is to thank you most sincerely for making this last part of our whole cruise so easy. It is the last stage in any holiday and once again, Penguin Parking came up trumps.We shall continue to book with you until such time as we are too old to drive ourselves, which is on the horizon!
Patricia and Jeffery, December 2019
We used Penguin for the first time in September, on the recommendation of my son. We were very happy with the service provided and will definitely be using them in the future. Our transfers to and from the ship were excellent and with a minimum of fuss.
Thoroughly recommend this company.
Alan Parker, November 2019
I am very satified,. Staff were very friendly and helpful. Great service all round.
Karen Routt, November 2019
This is the 3rd time we've used Penguin Parking when cruising from Southampton the service they provide is 2nd to none.
Margaret Hughes, October 2019
Easy to book. Straightforward website. Good directions, very pleasant and helpful reception. Quick trip to cruise terminal and smooth and easy pick up on return. Car as left it, in secure and well managed enclosure.
Would highly recommend them and will certainly not hesitate to use them again.
Anthony Peel, October 2019
Great service from drop off to being picked up, friendly staff, great price, will definitely be using again
Michelle power, October 2019
We cannot recommend Penguin Parking highly enough we have used their services many times when going on a cruise they look after your car to the highest standard and they promptly drop you off and pick you up at the cruise terminal.The divers are very courteous and helpful this is also true of all the staff. Looking forward to booking our car in for our next cruise.
Anita George , October 2019
I used Penguin Parking for the first time on the 8th of October 2019 for parking while I was on a cruise with Cunard. I had a 3pm boarding time for my cruise, but I was running late due to an accident unexpected road closure and road works in Southampton. The lovely lady at Penguin parking called me twice to make sure I was getting to the parking ok. Then once I arrived the mini bus driver met me at the car, I handed over keys and we drove to the ship. I boarded 20 minutes before check in closed and without the help of the great people at Penguin parking I would have missed the ship!!!
On my return 12 days later, I chose to do self disembarkation and the minibus driver was waiting right by the taxis at 7.25 am.
I felt very safe as a solo female traveler. Excellent, seamless and personal customer service. The location is a little out of the way, but the directions provided are great. See you next time!
Kate Knight, October 2019
Having been recommended by a friend, we used Penquin Parking for the first time at the end of August (24 to 30/19 ). It was our first cruise and did not know what to expect. The service provided by Penquin was " FIRST CLASS " and would definitely use again and recommend to our friends and family.
Thank you to all at Penquin Parking.
Leslie Marshall, September 2019
Just returned home after a cruise on Sapphire Pricess. We used Penguin Parking for the first time. The service was excellent, just as advertised. No fuss drop off at their depot and rapid transfer with very friendly driver directly to our ship. On our return their rep was just outside arrivals. We had to wait about 15 mins before we were picked up but that was because of the volume of people using the service. We were on the 3rd mini bus to arrive which gives some idea of the frequency of the service. Really helpful staff. My wife has mobility problems and uses a wheelchair when we are travelling. She was well looked after with the staff making sure she could get onto the mini bus. I can't say how or if they could cope with someone completely confined to a wheelchair, but we were fine. When you first go to their depot it does seem a long way from the ship but in reality is is only 20 mins as they say on their website. The drivers avoid the worst of the Southampton traffic by cutting through the docks. All in all first class service.
Ian Hartley, August 2019
We have booked Penguin Parking for our cruise trip on first week of August 2019. They have provided a fantastic servie. We were worried at the beging as We had no experince of using this Car park before.
But from the moment We entered in, We felt that this is an organised place.
The staff were friendly and nice.
We did not have to wait a long time on both ways. A smooth arrangement. Well done all.
Do We book them again if we g take another cruise? Yes.. Yes.. yes
Thank you Team Penguin!
I can rate as 10 out of 10 for the overrall satisfaction
Nishantha, August 2019
A great service. Fast, friendly and efficient. I will definitely be using the service again.
Chris Downs , August 2019
Fabulous from beginning to end.
Friendly greeting on arrival, with clear instructions. Boarded mini bus, luggage loaded for us. Dropped straight at cruise terminal building, where the luggage was again unloaded for us. Driver was clear about where pick up would be on our return.
Laminated instructions given to us to take with us for when we arrived back in the UK.
Once disembarked, collected luggage and the mini bus appeared as if by magic. No waiting or hanging around. Again the luggage was loaded for us and the driver swiftly and carefully drove us back to the parking lot where the car was ready for collection.
We were on the road back home less than 20 minutes after collecting our luggage from the cruise terminal!
A fantastic, professional, friendly service who I would recommend to anyone and everyone.
Karen, August 2019
Hi, extremely efficient transfers, car ready and waiting on return and very helpful information relative to local roadworks prior to travelling down to southhampton to avoid any hold-ups. Thanks Gren.
grenville gadsby, August 2019
Excellent in every respect.
Nigel Haworth, August 2019
We were more than pleased with the service, especially the advice of local roadworks, alternative route, and speedy pickup on our return.
Graham Crook , August 2019
Thank you for a very easy and speedy operation from Parking at your site to getting to the port, all done with pleasant cheery people and at a very reasonable price will definitely use again.
Darren lathrope, August 2019
Great service at a great price!
Well organised and seamless in operation, we'll definitely be using Penguin Parking again.
Jan Holland, August 2019
This was the first time we used Penguin Parking. All I can say is that the service was absolutely seamless from start to finish. The staff at check-in and the driver were fantastic. The toilets were spotlessly clean. Will certainly use them again and would recommend them 100%.
Joy, July 2019
Parked with them for a one week cruise 16 June 2019 at Southampton. Very efficient, very pleasant people to deal with. Will use them again.
Kind regards M.
Malcolm Mitton, June 2019
This was out 5th cruise from Southampton, and have always used Penguin Parking. Just cannot fault the service, at the ship in minutes, and we were on board in five minutes. On arrival back we chose the ' self disembarkation ' early and speedy, once outside the terminal, Penguin were there in 3 minutes, and soon after on our way up North. The team are amazing, courteous and efficient, will be booking soon for our IONA cruise next June.
Alfred Brown, June 2019
First time using Penguin Parking! Would certainly use them again. Courteous, safe drivers, no problem with drop off or pick up. Great service!
Pamela Mellor, June 2019
Used penguin for a cruise this month can only say first class post code took us straight there lovely welcome clean toilets to hand transfer and pickup spot on will use again this year compound very good tarmac secure fencing etc good price could not have been better
G bevan, June 2019
This is the first time we have used Penguin Cruise Parking, it is will not be the last. Service 100%.
Shuttle coach clean and comfortable the driver was superb. The parking is very secure.
Toilet also spotlessly clean.
See you again in October. Shirley.
Shirley Braine-Porter., June 2019
Just returned from another cruise
Penguin give an efficient service and have great friendly drivers
Kay morris, June 2019
Another great experience so easy and smooth would defo recommend
Gary, June 2019
Just used Penguin Parking whilst on a cruise to The Baltics. Excellent service from start to finish, polite friendly staff, clean and tidy minibuses, professional service from start to finish, no hassle whatsoever. Made parking for the cruise a pleasure. We will certainly use them whenever We cruise from Southampton.
Geoffrey Crawforth, June 2019
Excellent choice for cruise parking being great value, very easy to book and use, super friendly staff with transfers being surprisingly quick, efficient, comfortable and truly hassle free. Return process brilliant just follow the simple instructions given on arrival. In our experience no delay in collection from the cruise terminal and our car ready for us at the Penguin car park reception area on arrival back.Definitely recommended and will certainly use again on next cruise.
Mike Phillips, June 2019
Would like to congratulate you on a first class service from start to finish, our car was 100% safe in your hands, drivers were well mannered and helpful in every way, will use you again, well done! 10/10. thanks, Peter
Peter Murfet, June 2019
Having previously parked on port at Southampton and endured the traffic in Southampton I decided the time had come to use some off port parking with a shuttle service. This decision was better decided when Princess Cruises departed from QE2 terminal and returned to Mayflower Terminal.I noted the satnav comments made by Penguin and decided to go to their website on my mobile phone and click on Directions - that brought me safely to their gateway (my son's satnav tried to send us 10 miles away).We arrived and were greeted with directions of where to park the car and told to just unload our luggage and stand by the car whereupon the shuttle driver came and picked us up and loaded our luggage into the back of the vehicle. Driving through the port roads with local knowledge gave a quick transfer to the ship and when we arrived at the ship porters were there to immediately take our luggage off us.When the ship arrived back at Southampton I was a little concerned how long it might take to get back to the car but I needn't have worried. We collected our luggage from the pier and walked outside to look for the pink waistcoat of the Penguin people..... immediately we were loaded onto the shuttle and off to be reunited with our car.Friendly service - helpful staff - we shall be using again!
Kathleen Bradshaw, May 2019
Just a quick note to say how impressed we were with your service before and after our recent cruise. Excellent directions to your venue and great helpful staff on arrival. The same on our return journey. Its so good to get back to efficient pleasant service. You could show some other companies how to do a good job. Well done and thank you.
John R, May 2019
Great service, hassle-free, friendly driver.
Gareth Griffiths, May 2019
An excellent, friendly, reliable and secure car parking service, we will definitely use Penguin again.
Paul Hooper, May 2019
Excellent service. Great value. Definitely recommend and use again
chris loader, May 2019
Parking was easy and all staff were very friendly and efficient
Rick swift , May 2019
Very pleased with the service you gave us will use you again thanks very much
Phillip gulliford, May 2019
We found the Penguin Parking facilities and service excellent. Friendly, efficient and totally faultless in execution. Superb value and would not hesitate to use again. Highly recommended and conveniently located. Marks 10 out of 10.
Dennis Myles, May 2019
Great value for money, helpful and friendly staff and not far from the cruise terminals, seamless pick up on return from our cruise, thanks Penguin Parking
Simon Hankin, May 2019
Great service as always. I've been using ACP/PENGUIN regularly since they started up.
Always excellent service.
On Saturday the Ventura was late in. This meant we were in danger of missing my great nieces coach connection from Southampton to London. Excellent timely pick up made it possible for her to get the coach.
I can also highly recommend their airport transfer service.
Well done Penguin- wouldn't use anyone else.
Sarah Druru, April 2019
This E-Mail is Sent with special Thanks to the Driver Bill who took us to the Terminal on the 22/3/19 when we boarded the Acura & Returned us on the 26/3/19, Not only is he one of the most pleasant people we have met, but is very knowledgable about the Southampton Area, We are using yourselves in October & will continue to ( also tell friends etc) do so as you provide an excellent service, & value for money, Please pass on these special Thanks to Bill from Mark & Lynda & we hope he will be our driver in October Kind Regards
Mark & Lynda, April 2019
They looked after us brilliantly from the time we parked the car and the time we returned from our holiday
Gerald buttle, March 2019
Professional, friendly, service and very secure....wont hesitate to use Penguin again.
Mr & Mrs Anderton, March 2019
Firstly- sorry for this late review! We were fortunate to use Penguin Parking recently when going on a cruise from Southampton .
I have to say the service you offer is exceptional. Everything ran like clockwork and every single member of the team was helpful and cheerful - a credit to the company! Thank you!
Teresa , March 2019
Very smooth, friendly and efficient service from start to finish. Difficult to find any fault.
Paul Stewart, March 2019
Great service and staff no waiting around super service well done too you all
Dennis Ford, March 2019
Fantastic as always I would never use anything else
Gary, March 2019
Penguin parking were more than prompt when picking us up at the cruise terminal. They were waiting ! The driver and all the staff were very helpful and we will be using Penguin Parking again, for the fourth time.
Terry and Mary Walton, March 2019
Just excellent and friendly service
Michael Martin, March 2019
We were very happy with the parking service provided by Penquin Parking the staff were all very helpful and the whole procedure operated very smoothly.
John Scollan, March 2019
Excellent service, better than expected. We will use you again.
Odette Townsend , November 2018
Dear Helen and staff at Penguin Parking. Thank you for your top service that you gave to us, could not be better from start to finish in dealing with you all at Penguin Parking Southampton and will recommend your services to all. With some of the rip off sharks in your line of business that make people think not to trust even reputable parking firms as those shark rip off so called firms give other companies bad names. You have put my trust back. I even drove down prior to booking direct with you as my concern about parking firm scams but once seeing your professional secure site I was reassured but your services got better as its not just the parking, it was all you gave and we will come again as with you it was the whole package, with the luggage, to the liner and pick up that was bang on time, totally faultless, thanks. Queen Mary 2 crossing that ended yesterday. Thanks again to all.
Graham & Tina, November 2018
We used Penguin Parking for the first time when cruising from Southampton on Marella Discovery recently. From the friendly welcome and directions at the gate, to quick and easy check-in, to a very jolly minibus ride to the port, to just as good, quick and easy service on our return, we found PP's service faultless and fun. If we cruise from Southampton again we'll be back without doubt. Thank you Penguin Parking.
Hugh Turner, October 2018
Easy to find and friendly helpful staff. We were taken directly to our cruise terminal with everything explained. On return, a phone call to Penguin and our transport arrived in 5 minutes to take us back to our car. Faultless. Thank you
Jane Jacobs, October 2018
22/09 to 6/10 Have used before, satnav direction are great and takes you to right place. Very helpful and polite staff, all cases are loaded for you, no delay in getting the ship, and when the roads are busy drivers know where to go so no delay to yourselves. Rang from terminal after collecting cases and within 10 minutes was picked up, no waiting about. Very slick operation. Very easy access to major road networks. Will use again.
J Sanders, October 2018
Excellent from start to finish. Satnav took us straight there. It was pouring with rain and we were quickly checked in and asked to wait in our car. Within 5 mins a car arrived right by us, the driver asked us to get in the car while he took the bags out of our car and into his. The traffic in Southampton was really bad but he was a local and knew how to get us to the port really quickly. When we arrived back the car was there and when we got back our car was waiting for us. I can't fault this company, excellent service with efficient friendly people working for them. 5 stars
J Gomer, October 2018
Used your services whilst on Sapphire Princess Cruise 22 September to 6 October 2018. Very efficient, transferred to port within minutes of arriving and collection on returning yesterday just as smooth. Rang from the terminal and mini bus arrived within 10 minutes. Everyone was really professional and the directions back to the M27 were really helpful. First class service from beginning to end and would have no hesitation in recommending penguincriuseparking to anyone travelling from Southampton Port.
Graham Sheppard, October 2018
Just arrived back from our latest Cruise today and as on many other occasions could not fault Penguin Parking. Were very helpful in giving advice in how to avoid the current major roadworks in the Southampton area which worked perfectly for us (No traffic delays) Always made to feel welcome. Would fully recommend. Just takes the stress out of the start and end of your cruise. Will continue to use them in the future
Linda Bowdler, October 2018
Parked for a short tater cruise with friends, service as good as ever, friendly staff and drivers, have used many times highly recommended
Alan Sharp, October 2018
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